DYFA Mission and values
DYFA Sunshine Coast Plumbers has been in operation since 2008, and our commitment to our clients, our staff and the community we serve.
Our people make DYFA the proud company it is. As an employer of over 90 staff, we embrace diversity and select people with a unique blend of skills and experience
Our tight knit team has developed a good reputation amongst clients and suppliers, and our work culture is supportive and positive.
DYFA Mission Statement
At DYFA we will be known for:
• Our commitment to being the best contractor on site.
• Standing by our service, installations and products beyond industry warranty standards.
• Our innovative solutions to design, construction and supply.
As a company our values are based on transparency, trust and respect. In our employees, we value honesty, integrity, reliability, a can-do attitude, and a team focus.
Our aim when delivering good service to our clients, centres around these four pillars:
• Customer Service – our goal is to understand what you need and then deliver the plumbing solutions as quickly and cost effectively as possible.
• Communication – we’ll be in touch to confirm your appointment, and once on site, let you know approximately how long the job should take.
• Resolution – Every job allocated to a DYFA Maintenance plumber is owned by that plumber until fully effective safe resolution is delivered to your satisfaction.
• Quality and Cleanliness – all work completed by DYFA Plumbers is quality guaranteed and we do not leave site until it is safe and clean.
DYFA Leadership Team
DYFA’s Leadership Team ensures our work is delivered to the highest possible quality, our on-site teams have the tools and experience to deliver for our clients, and the administration processes behind the scenes are efficient. The DYFA Group employs over 90 people, and our Leadership Team keeps everything on track.
Dylan started DYFA in 2008 to provide a better standard of workmanship and leadership within the plumbing industry.
As head of our Construction Team, Ben manages nearly 90 staff across our commercial and residential projects.
Manager DYFA Projects
Darin sources the best products and prices for our commercial and residential clients through DYFA Projects Division.
Ravi is in charge of the financial management of the DYFA Group’s projects.
DYFA delivers exceptional projects for its client – here are just some examples.